Description

Salary : $92,218.00 - $144,090.00 Annually
Location : West St. Paul, MN
Job Type: Full-Time
Job Number: 3520.25.005
Department: Social Services
Opening Date: 12/11/2025
Closing Date: Continuous

General Description

POSTING TYPE: Open Competitive
DEPARTMENT: Social Services
HOURS: Full-time; anticipated hours are Monday - Friday evenings, 2:00pm - 10:00pm, with occasional business day hours for meetings.
The ability to work on-call hours is a requirement of this position.
This position is funded by limited term dollars and will be reviewed annually based on available funding and board approval.
PREFERRED SALARY RANGE: $92,218 - $103,745 annually (2026 Rates; Salary Grade 110)
FULL SALARY RANGE: $92,218 - $144,090 annually
LOCATION: In person at Northern Service Center and Crisis and Recovery Center, West Saint Paul, MN, may include options for hybrid work
This position is based in the community, with mobile crisis response team members working in various environments including county buildings, client homes, public spaces, and police departments.
UNION: HSSA
CLOSE DATE: Continuous with first review of applications on 1/6/2026

Come join us at Dakota County and "Be more". Dakota County employs over 2,000 skilled individuals whose talents and contributions makes Dakota County a premier place to live and work. The work County government does is unique. Dakota County offers important careers - the kind of careers that make a difference in people's lives.

Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves.

The Social Services Supervisor will work as part of the Social Services Supervisor team. This position will have primary supervision responsibilities with Dakota County's expanding mental health crisis continuum and will be cross-trained in other Social Services program areas. This position will supervise a team of social workers who provide phone and mobile crisis response to adults, children and families. The supervisor is responsible for providing clinical and staff supervision of telephonic response, mobile response, mental health assessment, crisis follow-up, short-term crisis stabilization services and service coordination. The supervisor is responsible for overseeing program operations, collaborating with internal and external partners - including 911 dispatch, police and emergency medical services, hospitals and schools - and other stakeholders, and providing system training and outreach. This position assists in the assessment, modification, development, and coordination of Social Services and related programs to ensure person-centered and recovery-oriented service delivery and system coordination.

This position is responsible for overseeing the evening hours of operations for the Crisis Response Unit including services provided at the Dakota County Crisis and Recovery Center, ensuring that services are provided in accordance with the Minnesota Mobile Crisis statute (MN Statute 245.461) and other relevant state and local guidelines. This role works in collaboration with three supervisors to provide 24/7/365 supervision and support across the full crisis continuum of care. The Crisis Continuum Supervisor provides direct supervision of crisis staff, coordination of services, and ensures that clients receive timely, effective, and culturally competent mental health crisis care in the community and at the Crisis and Recovery Center.
Minimum Qualifications

NEED TO HAVE QUALIFICATIONS
• Master's degree in Social Work, Social Services/Human Services, Psychology, Sociology, Corrections/Criminal Justice, Criminology, Behavioral Science, or related field
AND
• Four years professional work in a Social Services agency which must include at least two years of direct service or supervisor-level experience with community-based mental health crisis response or stabilization services.
AND
• Licensed and qualified as an independent Mental Health Professional under Minn. Stat § 245.462 Subd. 18
AND
• Holds a valid independent license as a LICSW, LPCC or LMFT
AND
• Valid driver's license

NICE TO HAVE QUALIFICATIONS
• Licensed Alcohol and Drug Counselor (LADC) under Minn. Statute
• Experience supervising (hiring, disciplining, developing) professional level staff.
• Experience working with children and families
• Experience working on a mobile crisis team
*Pursuant to Dakota County Policy, this position is designated as Safety Sensitive. "Safety-sensitive position" means a position, including any supervisory or management position, in which impairment caused by drug, alcohol, or cannabis use would threaten the health and safety of any person as defined in Minnesota Statutes Section 181.950, subdivision 13.
Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. Supervise, lead and support a team of mental health professionals and practitioners, providing guidance, coaching and professional development.
2. Consult, coach, and mentor staff in the performance of assigned duties.
3. Provide clinical supervision and ensure best practice and legal mandates are followed.
4. Develop, revise, implement, and provide oversight to policies and procedures, laws, rules and regulations and ensure alignment with best practice and legal mandates.
5. Develop, implement, and supervise innovative and effective programs and maintain excellence in service.
6. Evaluate and assess program budget needs, determine and collect data needed, and prioritize requests. Generate program and activity reports, statistics, and program evaluations as needed.
7. Inform, present, and promote agency programs and services with various community groups, agencies, or community organizations, and cross system initiatives.
8. Demonstrates a commitment to support cultural diversity County wide, actively supports the County's inclusion, diversity and equity initiatives, and works to address the needs of diverse and underserved communities.
9. Attend, conduct, and participate in unit, department, management, and team meetings.
10. Address problems and complaints and take action to resolve.
11. Work as part of an interdisciplinary supervisory team to implement and integrate programs and services.
12. With the Deputy Director and peer supervisors, establish and actuate program philosophy, goals, and objectives.
13. Provide on-call clinical supervision in collaboration with other supervisors to ensure 24/7/365 clinical supervisor coverage.

ESSENTIAL FUNCTIONS: 1-13
Knowledge, Skills & Abilities and Work Environment
• Knowledge of person centered and recovery principles, practices, and methods of social service case work including mental health crisis response.
• Knowledge of laws, rules, regulations, and guidelines pertaining to social service programs, particularly mental health crisis response, mental health crisis assessment, short-term crisis stabilization; and have strong knowledge of community-based mental health programs.
• Knowledge of social services organization, functions, policies, and procedures.
• Knowledge of assessment of mental health, chemical health, adult protection, child protection, and parent/child conflict issues.
• Knowledge and skill in supporting and leading teams.
• Knowledge of computer software and information systems.
• Ability to respond to crisis situations and make decisions under pressure as needed.
• Ability to communicate effectively both orally and in writing.
• Ability to problem solve and respond to crisis situations.
• Ability to use recovery oriented approaches while being person-centered.
• Ability to work as part of a team and promote collaborative, integrated service delivery.
• Ability to promote and support agency staff in the performance of their job functions.
• Experience working across systems, particularly with children's mental health programs.
• Strong understanding of mental health diagnosis, treatment modalities, and community resources.
• Demonstrates an understanding of and respect for the diversity of customers, co-workers, and supervisors, including individuals with a disability or whose first language may be other than English.

WORK ENVIRONMENT: Work is performed in a County office building, in community settings and via telework. Some travel is required. Lifting requirement of up to 20 pounds on an occasional basis. Some positions may be exposed to atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation. Equipment used may include, but is not limited to, computer, printer, telephone, cell phone, calculator, audio/visual equipment, and copy and fax machines. Some on-call hours are required of this position.

SELECTION PROCESS: The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.

Dakota County Employee Relations
www.co.dakota.mn.us
Main Number 651.438.4435 (contact 8 a.m. - 4:30 p.m. Monday - Friday)
Fax 651.438.8178
Visit our Benefits site for more information.
01

*******Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and/or match answers to the supplemental questions.Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.
02

Please initial the box below to CONFIRM that you understand that a background check including but not limited to criminal, employment, driving, and educational check may be conducted upon acceptance of a position.
03

Check all that apply.

• I have a Master's degree in Social Work, Social Services/Human Services, Psychology, Sociology, Corrections/Criminal Justice, Criminology, Behavioral Science, or related field
• I have four or more years professional work in a Social Services agency which includes at least two years of direct service or supervisor-level experience with community-based mental health crisis response or stabilization services
• I am licensed and qualified as an independent Mental Health Professional under Minn. Stat § 245.462 Subd. 18
• I hold a valid independent license as a LICSW, LPCC or LMFT
• I have a valid driver's license
• None of the above

04

If you have a Master's degree or higher, please note Major(s). If you have no degree, indicate "NONE".
05

Are you a Licensed Alcohol and Drug Counselor (LADC) or eligible for LADC licensure under Minnesota Statute?

• Yes
• No

06

Check your current licensure:

• Clinical social work
• Psychology
• Psychiatry
• Marriage and family therapy
• Clinical counseling
• Allied fields
• None of the above

07

This supervisory position is within the Social Services department. Adult Services encompasses the following program areas: Adult Protection, Child Protection, Children's Mental Health, Crisis Response, Social Services Intake, Mental Health Assessment, Chemical Health, and Pre-petition Screening. Please briefly describe any specific experience you have working with these program areas within a County Social Services agency.
08

EXPERIENCE, KNOWLEDGE OF, AND INTEREST IN ROLE Describe your experience working as a professional in a social services agency. List the job duties performed. If you have no experience, indicate "NONE".
09

How many years of work experience do you have supervising (hiring, disciplining, developing) professional level staff?

• Less than 1 year
• 1 - 2 years
• 3 - 5 years
• 5 + years
• None

10

Please describe your supervisory experience of professional staff. If you have no experience, indicate "NONE".
11

How many years of experience do you have working with people with serious mental illness?

• 6 months - 2 years
• 2 - 5 years
• 5 + years
• None

12

Describe your experience working with people with serious mental illness. If you have no experience, indicate "NONE".
13

How many years of experience do you have working with crisis services?

• 6 months - 2 years
• 2 - 5 years
• 5 + years
• None

14

Describe your experience working with crisis programs. If you have no experience, indicate "NONE".
15

Describe your experience working in collaboration with child and family services, including children's mental health. If you have no experience, indicate "NONE".
16

Describe your experience cultivating and supporting diverse work teams that promote inclusion, diversity and equity. If you have no experience indicate "NONE".
17

If selected for this position, what would be your minimum acceptable salary?
18

Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity.

• Facebook
• Friend, Family or Colleague
• Indeed
• Job Fair or Dakota County Event
• Job Interest e-mails from Dakota County
• League of Minnesota Cities
• LinkedIn
• Diversityjobs.com
• Minnesotaworks.net
• Minnesota Association of Counties
• Monster
• Professional Association Website
• Referred by a Dakota County Employee
• College Website, Instructor, Career Services
• Dakota County Website
• Other

19

If you selected "other" above, please indicate where you heard about this opportunity with Dakota County.
Required Question